FAQ's

 What is Yours Kindly?

Yours Kindly is a vegan, cruelty-free, sustainable, and eco-conscious beauty and personal care brand. Our products are formulated with high-performing biodegradable ingredients and packaged using eco-friendly materials like recycled paper, glass, and aluminum.

What inspired the creation of Yours Kindly?

Our founder, Priyanka Pandey, was motivated by her love for the environment and her desire to create products that don't harm the planet. She envisioned a brand that would help reduce the beauty industry's plastic waste while delivering effective, luxurious products.

Are all Yours Kindly products cruelty-free?

Absolutely! We are committed to being 100% cruelty-free. Our products are not tested on animals at any stage of development, nor do we use ingredients that are tested on animals.

What ingredients do you use?

We use globally sourced, biodegradable, and high-performing ingredients. Our products are free from silicones, parabens, mineral oils, fragrances, forever chemicals, and phthalates.

Are your products suitable for sensitive skin?

Yes, our formulations are dermatologically tested and designed to be gentle, making them suitable for all skin types, including sensitive skin. However, we recommend performing a patch test before full application.

Do you offer fragrance-free products?

Yes! None of our products contain synthetic fragrances, making them ideal for those with sensitivities.

Are your products gender-neutral?

Absolutely. Our products are designed for everyone, regardless of gender.

How is Yours Kindly sustainable?

Sustainability is at the core of what we do. We use eco-conscious packaging made from recycled paper, glass, and aluminum. Our formulations are biodegradable and designed to minimize environmental impact.

Do you use plastic in your packaging?

We avoid single-use plastics wherever possible. If plastic is used, it is either recycled or recyclable to ensure minimal environmental harm.

Can I recycle your packaging?

Yes, our packaging is fully recyclable. Please follow your local recycling guidelines to dispose of materials responsibly.

Do you ship internationally?

Currently, we ship across India. International shipping will be introduced soon—stay tuned!

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via email or SMS.

How do I initiate a return?

Please contact our customer support team at contactus@yourskindly.in with your order details. They will guide you through the process.

When will I receive my refund?

Refunds are processed within 7-10 business days after we receive the returned product.

How can I contact customer support?

You can reach us at contactus@yourskindly.in or call us at +919986533497. We’re here to assist you Monday to Friday, 9 AM to 6 PM IST.

Can I collaborate with Yours Kindly?

We love partnering with like-minded individuals and brands! If you're interested in collaborating, please email us at contactus@yourskindly.in