Terms&Conditions

Welcome to Yours Kindly, operated by Kindly Cosmetics Private Limited, incorporated under the Companies Act, 2013, India (hereinafter referred to as “we,” “us,” “our,” or “the Company”). By accessing and using our website, www.yourskindly.com (the “Website”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using the Website.

By accessing or using this Website, you represent that you are at least 18 years of age and legally capable of entering into binding contracts. If you are under 18, you may use the Website only with the involvement of a parent or guardian.

All products listed on the Website are subject to availability. We strive to ensure that product descriptions, prices, and other information on the Website are accurate. However, we do not warrant that product descriptions, pricing, or any other content on the Website is complete, accurate, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.

All prices displayed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. We reserve the right to change the prices of products at any time without prior notice. Payments can be made through accepted payment methods, including but not limited to credit cards, debit cards, net banking, and digital wallets. Your order will only be processed once full payment is received.

We aim to deliver the products within the estimated delivery timelines mentioned on the Website; however, we do not guarantee delivery within such timelines. Shipping charges, if applicable, will be displayed at checkout and added to the order total. Kindly Cosmetics Private Limited will not be held responsible for any delays in delivery caused by unforeseen circumstances, including but not limited to strikes, natural disasters, or courier service disruptions.

Due to the nature of our products, which are cosmetics and personal care items, we do not accept returns. However, a refund or replacement will be considered if the product received is defective or damaged.

To initiate this process, please contact us at contactus@yourskindly.in within 24 hours of delivery and provide clear pictures of the damaged or defective product. Once verified, refunds will be processed within 7-10 business days and credited to the original payment method. 

Orders may be cancelled within 24 hours of placing the order. After 24 hours, orders can only be cancelled if they have not been dispatched.If an order is cancelled before dispatch, a full refund will be issued. If the order has already been dispatched, you may return the product in accordance with our return policy.

All content on the Website, including text, graphics, logos, images, product designs, and software, is the property of Kindly Cosmetics Private Limited or its content suppliers and is protected by applicable intellectual property laws. Unauthorised use of any content from the Website is strictly prohibited.

You agree not to use the Website in any way that:
(i) Violates any applicable laws or regulations;
(ii) Infringes on the rights of others, including intellectual property rights;
(iii) Harms, disrupts, or impairs the Website or its services;
(iv) Uses any automated system or software to extract data without our express permission.

To the fullest extent permitted by law, Kindly Cosmetics Private Limited will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, goodwill, data, or other intangible losses, arising from:
(i) The use or inability to use the Website;
(ii) Unauthorised access to your data;
(iii) Any errors or omissions on the Website.

We value your privacy and are committed to protecting your personal information. Our collection and use of your personal information are governed by our Privacy Policy.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of the Website constitutes acceptance of the updated terms.

For any questions or concerns regarding these Terms and Conditions, please contact us at contactus@yourskindly.in