Privacy Policy

Effective Date: 18-11-2024

Yours Kindly (“we,” “us,” or “our”), owned by Kindly Cosmetics Private Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.yourskindly.com (the “Website”). By using our Website, you agree to the collection and use of information in accordance with this policy.

We collect several types of information to provide and improve our services:

a. Personal Information
When you make a purchase, create an account, or sign up for our newsletter, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (credit/debit card details or other payment method)

b. Non-Personal Information
We may also collect non-personal information about your interaction with the Website, including but not limited to:

• IP address
• Browser type
• Operating system
• Date and time of your visit
• Pages viewed and navigation patterns

c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Website. Cookies are small files stored on your device that help us recognize you and improve your shopping experience. You can choose to disable cookies through your browser settings, but doing so may limit certain functionalities of the Website.

We may use the information we collect for the following purposes:

• To process and fulfil your orders, including sending confirmation and shipping updates.
• To communicate with you regarding your orders, account, and customer service requests.
• To provide you with personalised product recommendations and offers based on your preferences and browsing history.
• To send you marketing communications, promotions, and newsletters (you can opt out at any time).
• To improve our Website, products, and services by analysing how users interact with the site.
• To prevent fraudulent transactions and ensure security on our Website.

We value your privacy and will not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in processing payments, shipping orders, or managing our marketing and customer service efforts. These third parties are required to maintain the confidentiality of your information and use it only for the services they provide to us.
• Legal Requirements: We may disclose your personal information if required by law, in response to legal requests, or to protect the rights, property, or safety of Yours Kindly, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We take reasonable precautions to protect your personal information from unauthorised access, disclosure, or misuse. We use industry-standard security measures, such as encryption and secure socket layer (SSL) technology, to safeguard your data during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

You have the following rights regarding your personal information:

• Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.
• Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in our emails or by contacting us at [email address].
• Cookies: You can manage your cookie preferences through your browser settings.

Our Website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for the practices of such third parties.

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18 without parental consent, we will delete that information as soon as possible.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, and the “Effective Date” at the top of this page will be updated. It is your responsibility to review this policy periodically. Your continued use of the Website constitutes your acceptance of any changes.

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at contactus@yourskindly.in